Cancellation form
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (SIMON O. Latex Fashion, Fa. Pöltl Manuela, Bahnstraße 32, 2020 Hollabrunn, office@simon-o.com, +43-676-6162009) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of cancellation
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. Information on the costs of returning the goods can be found in the section ‘Return costs’. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The consumer has no right of cancellation for contracts for:
- Goods that are manufactured according to customer specifications or are clearly customised to personal requirements, i.e. goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly customised to the personal requirements of the consumer.
- Goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene, provided that the seal has been removed after delivery.
Costs of the return
The consumer bears the direct costs of returning the goods, unless the goods delivered do not correspond to the goods ordered.
Please do not send your returns back to us freight collect. Please stamp your return sufficiently and use our transport packaging if possible.
14-day exchange guarantee for Basic Line items
The exchange guarantee applies to all Basic Line EXPRESS garments that have not been worn - except for trying on - and do not show any signs of damage. We will be happy to exchange the delivered item for the same model in the next larger/smaller size. We ask for your understanding that we have to hygienically clean returned items in any case and charge EUR 19.00 for this - latex clothing is worn directly on the skin and therefore requires 100% cleanliness.
To
SIMON O. Latex Fashion
Company
Pöltl Manuela
Bahnstraße 32
2020 Hollabrunn
Austria
by e-mail to: office@simon-o.com
I/we* hereby cancel the contract concluded by me/us* for the purchase of the following goods* / the provision of the following service*